Videos - CC&A Strategic Media


Customer Experience

"You've got to start with the customer experience and work backwards to the technology" - Steve Jobs. Are you focusing your efforts on the correct areas of your business? Watch this video to learn more about the importance of Customer Experience.

Telling is Not Selling

A basic rule of thumb to live by in the sales world is Telling is NOT Selling. You cannot "tell" your prospect into buying your product... you need to have a set process and trust-building techniques in place. Watch this video to learn how one of Chr...

Personal Presence in Virtual Meetings

Would you sit in a face-to-face meeting purposefully holding something to block your face the entire time? Probably not. And if you did, well let’s face it, the other people in the room would probably think you were a little odd. Now - if you think...

No Mutual Mystification

What should you do to ensure that all conversation with a prospect is straight forward and transparent? How many times have you felt like you and your prospect were on the same page, but after meeting it become apparent that you were not? Watch this ...
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