Over the past 17+ years, Roxanne has progressed through leadership roles including Director of Client Relations & Marketing, Director of Client Success, and Head of Client Growth & Revenue Operations. She has led intake, sales, and marketing teams; implemented and optimized CRMs; built scalable onboarding and automation systems; and helped law firms and professional services organizations improve both client acquisition and retention. Her background spans law firms, legal marketing agencies, and technology companies, giving her a rare, end-to-end understanding of how growth truly happens.
Roxanne specializes in bridging the gap between marketing strategy, operations, and technology. She has deep expertise in platforms such as HubSpot, Clio Grow, and Salesforce, along with SEO, analytics, performance marketing, and automation. At the executive level, she focuses on aligning technology, automation, and AI with real business objectives — ensuring innovation translates into measurable outcomes.
What sets Roxanne apart is simple: she has done the work at every level. From intake calls and front-desk pressure to executive strategy and revenue growth, she brings a results-driven, consultative approach grounded in real-world experience and execution.